FAQ

Unless other agreements have been made, all hard drives and/or solid-state drives are wiped according to NIST SP 800-88r1 standards. If a drive fails the wiping process, it is mechanically destroyed at our location. This renders each item as unusable for its original manufactured purpose. Mechanical drive destruction, such as shredding, is available at your location (fees may apply).

Upon request, a Release of Liability and/or a Certificate of Destruction is provided, when allowed by state law, once the chain of custody has reached IT Recycling Answers and the items are inventoried.

We provide no-cost, IT/e-waste recycling to the lower 48 states, and can be there within 48 hours after the discovery process has been completed.

During the discovery phase as we learn of the specific needs of your organization we will qualify the pick up based on weight, volume, substance and long term needs to verify services will be zero cost. In the event it is determined that a charge is needed, that will be quoted ahead of scheduling any service.

We take almost any item that you would find in an office, data center or call center. This includes, but is not limited to: servers, switches, cages, network equipment, point of sale equipment, access points, docking stations, phones (cellular and desktops), desktop towers, laptops, tablets, scanners, printers, monitors, cables, power supplies, adapters, batteries, battery backups, and hard drives. We don’t accept CRT monitors, microwaves, refrigerators, VHS tapes, cassette tapes, floppy disks, optical disks, mercury lamps and smoke detectors.

The inventory is either recycled or reused.

Yes, if value is determined. Please contact us at (816)210-4847 or information@itrecyclinganswers.com to begin the process.